Pit Stops in India's Digital Journey

Fri, 26 Mar 2021 07:39:59 +0000

The pandemic has brought millions of Indians face-to-face with digital technologies – remote working, teleconferencing, digital and touch-free payments, telemedicine, online education, e-commerce, paperless transactions, and so on. These technologies have been around for many years, but the pandemic fueled their widespread dissemination and acceptance. Billions of digital transactions, including micro-payments, take place every day. Millions of school children are hooked to online classes, teleconsultation with doctors has become a routine affair. All this is nothing short of a transformation for a country where new technologies were feared, vehemently opposed, and were unaffordable not so long ago.